1. Scope; Services Provided by Us; Data Protection
Site is offered free of charge by Enterprise Rent-A-Car UK Limited for
the benefit of its affiliates and their licensees/franchisees operating
the Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental
systems, as well as Enterprise Car Share throughout the world (“Us”,
“Our” or “We”). Rental services in Germany are provided by the
German affiliate, Enterprise Autovermietung Deutschland B.V. & Co.
1.2 The services provided by Us on the Site are, among others:
b) Providing information about available vehicles, pick-up
locations, rental tariffs and current special offers for car rental
in Germany and abroad;
c) Allowing customers to complete reservation requests for the rental of vehicles;
d) Allowing customers to complete prepaid bookings; and
e) Providing information about careers with Us in Germany and with its affiliates outside of Germany.
plan to maintain the Site permanently. Nevertheless, users cannot
derive from this an entitlement to future use of the Site. Should We
plan to close the Ste, We will inform the user in advance by displaying
relevant information on the Site.
1.4 We reserve the right to change, expand, or reduce the content, structure and design of the Site.
We in no way guarantee the availability of the Site, neither temporally
nor geographically. We may temporarily reduce the usability of the
Site, individual functions and the availability of the information if
there are sufficient legal or technical reasons for this measure.
Technical reasons in particular include, among others, maintenance work,
updates to the underlying software, and maintaining the security or
integrity of the Site.
2. Reservation Requests
Site is purely an information and reservation service. It does not
provide the opportunity to enter into rental contracts. Rental contracts
are exclusively entered into at Our branch locations and those of our
affiliates and their respective franchisees. Addresses and
contact details for branches are available on this Site.
2.2 The Site provides the user with two reservation service options: 1) prepaid booking: a binding reservation subject to the Pay Now Terms and Conditions or
2) non-binding reservation requests. Except in case of a prepaid
booking, either party may cancel any reservation requests, whether or
not the reservation request has been confirmed, for any or no reason, in
its sole discretion, and without liability to the other party.
3. User Account
user does not need to register in order to make use of the Site, the
available information, and reservation requests or prepaid bookings.
If a user desires to participate in the loyalty program Enterprise
Plus, the user must register, providing accurate personal and company
data, and accept the Enterprise Plus Terms and Conditions.
Site and the underlying database may only be used in the manner
intended by Us. In particular, the information may only be viewed via
Our Sites using an Internet browser.
4.2 It is not permitted to:
a) send or make accessible any viruses or other malicious software;
b) take measures that could negatively impact or damage the process or
functionality of Our Site or other users' computer systems;
c) circumvent or render ineffectual any functions (e.g. search forms) of
the website or in any other way interfere with Our Site;
d) take measures that could result in overloading of Our Sites' infrastructure;
e) block, overwrite or modify content generated by Us;
f) use automatic functions (e.g. algorithms, machines) to search for vehicles or acquire vehicle rental quotes;
g) gather or acquire by any other means, and store, information on
other users without their consent, especially e-mail addresses; and
h) gain unauthorized access to the networks.
If there is a reasonable suspicion of violations against the Terms of
Use, against the law, or against the rights of third parties, We reserve
the right to:
- issue a formal warning to the user;
- temporarily limit or block the user's access to the Site;
- permanently block and delete the user's access.
5. Intellectual Property
The content, structure and layout of this Site, the program code, and
all intellectual property rights to these (e.g. trademark and
copyrights, database rights) are owned either by Enterprise Holdings,
Inc. (“EHI”) or Vanguard Trademark Holdings, USA, LLC (“Vanguard”), both
affiliates of Enterprise Rent-A-Car UK Limited, or Our licensors.
Individual contents of the Site, in particular rental car offers,
reservation requests, and prepaid bookings, may only be downloaded,
printed or copied for the user's own non-commercial use.
use beyond this, especially editing, copying, disseminating or other
public disclosure is not permitted without Our prior written consent, to
be obtained from firstname.lastname@example.org.
you in believe that materials posted on the Site violate your
intellectual property rights, please contact Us at Intellectual Property
Manager, Intellectual Property Questions, 600 Corporate Park Drive, St.
Louis, Missouri 63105 or email@example.com. Please include: (1) an electronic or physical
of the person authorized to act on behalf of the owner of the copyright
or other proprietary interest; (2) a description of the
copyrighted work or other protected material that you claim has been
infringed upon; (3) a description of where the material is located on
the Site; (4) your address, telephone number and e-mail address; (5)
your statement that you have a good faith belief that the disputed use
is not authorized by the copyright or other interest owner, its agent or
the law; and (6) your statement, made under penalty of perjury, that
the information in your notice is accurate and that you are the
copyright or other interest owner or are authorized to act on
the owner’s behalf.
5.5 ENTERPRISE, the “e” logo,
WWW.ENTERPRISE.DE, WE’LL PICK YOU UP, ARMS, ECARS, MONTH OR MORE,
CORPORATE CLASS, EVERYDAY SALE, “e” CAR SHARE, and ENTERPRISE CARSHARE
are included in the family of trademarks and service marks owned by EHI
(this is not an all-inclusive list of EHI’s trademarks and service
marks). Alamo, Alamo Rent A Car, National, National Car Rental, “Drive
Happy”, and the flag design are included in the family of trademarks and
service marks owned by Vanguard (this is not an all-inclusive list of
Vanguard’s trademarks and service marks). Trademarks and service marks
designated with the “®” symbol are registered with the U.S. Patent and
Trademark Office and with numerous foreign countries. Other trademarks
and service marks belonging to EHI or Vanguard may be designated with
the “SM” or “TM” symbols. EHIE or Vanguard trademarks and service marks
may not be used in connection with any product or service without Our
prior written permission. All other brands, trademarks and names not
owned by EHI or Vanguard that appear on the Site are the property of
their respective owners, who may or not be affiliated with, connected to
or endorsed by Us.
5.6 We and our affiliated companies have a
number of pending patent applications, both US and foreign, covering
various aspects of this Site, and users are cautioned from copying,
adopting, using or otherwise borrowing any techniques, menu operations,
or other functional aspects or features as doing so may well result in
liability for patent.
6. Limitation of Liability
Site provides links to websites of companies affiliated with Us and
other third parties. We do not assume liability for the information
provided under those links or for the nature, safety, or legality of the
services provided there.
6.2 We do not assume liability for any advertisements and information provided by Our partners and third parties.
6.3 We are liable for deliberate and grossly negligent acts.
We are liable for acts of simple negligence only in cases of harm to
life, limb, or health, or in case of violations of material contractual
obligations. In cases of violation of material contractual obligations,
Our liability is limited to the anticipated damage typical for such
contracts. A material contractual obligation is an obligation the
fulfilment of which is a prerequisite for the achievement of the purpose
intended by entering into the contract, and the fulfilment of which the
user can regularly expect.
6.5 We are not liable in cases of Force Majeure, especially not for non-fault disruptions within the cable network.
We are only liable for the loss of data inasmuch as prescribed by the
above sections 6.3. and 6.4. if the loss of data could not have been
avoided by appropriate security measures on the user's part.
6.7 The above limitations of liability also apply accordingly for Our legal representatives and agents.
7. Severability/Waive Clause
invalid, this shall not affect the validity of the remaining
does not constitute a waiver of that or any other provision.
8. Place of Jurisdiction; Applicable Law
The place of jurisdiction for any litigation between Us and users who
are incorporated merchants is Frankfurt am Main. We also have the option
of suing in the user's general place of jurisdiction.
8.2 The law
excluding UN Convention on the International Sale of Goods.
8.4 The European Commission’s online dispute resolution platform can be accessed here: http://ec.europa.eu/consumers/odr/. We do not participate in the alternative dispute resolution procedure.