San Francisco International Airport (SFO) Car Hire

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San Francisco International Airport (SFO)

Take the Air Train to the 4th floor of the Rental Car Center. Exit the Air Train and please proceed to the Alamo counter to obtain your rental agreement and vehicle keys.

Location Services

  • Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

  • Save time at the counter when you activate Accelerated Check-In online. Just provide your driving licence and contact information that is normally collected at pick-up, and we will be ready when you arrive. You'll be on the road and on holiday before you know it!

  • After-hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.

    After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

Rental Policies

  • Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge.  Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements.  


    A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. 

  • Rentals originating in the United States: Most vehicles rented in the US can be driven throughout US and Canada. Some vehicle classes like Exotics, Large Passenger or Cargo Vans, and other specialty vehicles may not be allowed to travel outside of the US. Please reach to the renting location directly for details on cross-border restrictions.

    Most locations do not allow travel into Mexico. If you wish to travel into Mexico, you will be required to purchase additional insurance to cover the vehicle while in Mexico. Please contact the branch directly to determine limitations and availability.

  • Optional Damage Waiver (DW) for this branch ranges between 10.99 and 52.00 per day, depending on the vehicle rented. - DW is offered at the time of rental for an additional daily charge. If the renter accepts DW, Enterprise waives or reduces the renters responsibility for loss of, or damage to, the rental vehicle (including but not limited to towing, storage, impound and administrative fees subject to the terms and conditions of the rental agreement and applicable laws. DW is not insurance. The purchase of DW is optional and not required to rent a car. The protection provided by DW may duplicate the renters existing coverage. Alamo is not qualified to evaluate the adequacy of the renters existing coverage, therefore the renter should examine his or her credit card protections, automobile insurance policies or other sources of coverage that may duplicate the protection provided by DW.

  • For retail rentals only secured with Extended Protection within the cost of the rental (excluding any liability protection or insurance coverage provided under a commercial contract), the following shall apply:

    Extended Protection (EP) (Where available): Owner provides Renter or any AAD with third party liability protection in an amount equal to the minimum financial responsibility limits applicable to the vehicle (the Primary Protection). EP also provides additional third party liability protection, through an excess liability policy, with limits of the difference between the Primary Protection and a combined single limit of $1 million per accident for bodily injury and/or property damage to others arising out of the use or operation of the Owner rental vehicle by Renter or an AAD, subject to the terms and conditions of the policy. EP includes UM/UIM coverage for bodily injury and property damage (only where required by law for property damage) in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. OWNER AND RENTER REJECT ANY ADDITIONAL UM/UIM COVERAGE TO THE EXTENT PERMITTED BY LAW. EP, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle. EP coverage is in effect only while another AAD or Renter is driving the Vehicle within the United States and Canada; coverage does not apply in Mexico.  ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY OR DEATH TO RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF RENTER OR AN AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY, DEATH OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED’S INSURER MAY BE HELD LIABLE UNDER ANY WORKER’S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW. (F) BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF RENTER OR AADS. Note: Any UM/UIM benefits paid are included in the $1 million combined single limit EP coverage and in no way increase the combined single limit amount referenced above. This insurance coverage is underwritten by Ace American Insurance Company. Report SLP Claims to: Sedgwick CMS, P.O. Box 94950 Cleveland, OH 44101-4950, Phone: 1-888-515-3132  Fax: 1-216-617-2928.

  • As a customer, you have a choice as to how you would like to pay for fuel.

    Option 1 -  Prepay Fuel --This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. The price is based on an estimate of current fuel prices and the average tank size for the car received. No refunds will be issued for unused gas.

    Option 2 -  We Refill. --This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.

    Option 3 -  You Refill. --This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

  • Customers who reside in the United States, U.S. Territories, or Canada

    Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period.

    Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions:

    • They also present an Active Military ID, and

    • They are in compliance with their military extension policy of the state which issued the license.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.

    Customers travelling to the U.S. and Canada from other countries

    It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws.  The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. 

    Customers traveling to the United States and Canada from another country must present the following:

    • Their home country driver’s license, and

    • If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license.  

    • If the home country license is in a language other than English and the letters are not English (i.e.alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required. 

    • If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case the home country license must also be presented.

    • Customers may not rent a vehicle solely with the International Driver’s Permit.  The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification.

    • In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation.  Examples of this may include a valid passport or, in certain states (AZ, CA, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation.
       
    • In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation.  Examples of this may include a valid passport.

    Other requirements

    • Photocopies of Driver’s Licenses are not accepted

    • “Learner’s Permits” are not accepted.

    • Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted.

    • Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license.  Additional Government-issued identification may be required.

  • The following forms of payment are accepted at the end of the rental.

    VISA®
    MasterCard®
    American Express®
    Discover Network®
    Debit Card

    Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. Alamo is not responsible for any overdraft fees incurred.

  • We look forward to serving you. To protect you, our employees and our community, face coverings are required inside our facilities. Please ensure you are prepared upon arrival at our location. For information on our readiness, please see the Covid-19 link at the top of our website.

    All renters and additional drivers must be 21 or older. All renters must have a valid driver’s license and a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. This is only a summary. For additional details, please reference the Driver’s License Information Policy. 

     

    AGE

    The underage surcharge for drivers between the ages of 21 and 24 is $20 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and up to a Standard Size SUV. 

     

    DEBIT CARD  

    At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active duty military personnel are exempt from address requirements.   

    Other than the renter’s spouse or domestic partner, no other additional drivers are allowed. 

    At the time of rental, charges will be placed on the debit card which reduce the available funds in the account associated with the card used. Renter is responsible for any overdraft fees incurred. See Rental Authorization and Deposit Amount for more details. 

     

    RENTAL AUTHORIZATION AND DEPOSIT AMOUNT 

    Disembarking passengers will be asked to provide a credit card or debit card with funds to cover the cost of rental. Renters without a ticketed return travel itinerary will need to provide a credit card authorization in the amount of the cost of rental plus $300. Debit cards are not accepted as a deposit for renters without a ticketed return travel itinerary. 

    Money orders and prepaid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the rental.  Cash is not accepted.  

  • Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to $300,000 combined single limit for third party liability claims. If the renter accepts SLP, Alamo provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental rental liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to rent a car. The coverage provided by SLP may duplicate the renters existing coverage. Alamo is not qualified to evaluate the adequacy of the renters existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.

  • Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas.

    The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information. http://www.alamo.com/en_US/car-rental-faqs/toll-charges/northeast-us-tolls.html

    • Northeast US (including regions in the Midwest):

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/northeast-us-tolls.html


    • Chicago Metropolitan Area:

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/chicago-toll-pass-program.html


    • Golden Gate Bridge and Northern California Bay Area:

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/northern-california-toll-options.html


    • Southern California:

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/southern-california-toll-options.html


    • CO, FL, TX, NC, GA, WA, PR, and Ontario Canada:

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/other-state-toll-options.html 


    • Louisville KY:

    https://www.alamo.com/en_US/car-rental-faqs/toll-charges/indiana-kentucky-toll-options.html

     

    To view our entire coverage map, go to https://www.alamo.com/en_US/car-rental-faqs/toll-charges.html and click on Coverage Map.


    TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass

  •  WARNING: Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

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Why Hire a Car Direct with Alamo?


Before embarking on a once-in-a-lifetime holiday to San Francisco, you'll want to take car hire into careful consideration. Driving is the best way to navigate The Golden City, and hiring a car is absolutely essential if you plan on exploring other parts of Northern California. If you're starting a wider Pacific Coast road trip in San Francisco, organising car hire from San Francisco Airport makes sense, and will ensure you get the most out of your holiday.

Immerse yourself in the sights and sounds of this waterfront city without the frustration of a long airport transfer when you pick up your hire car from San Francisco International Airport. You can take to the open road with a one-way car rental from Alamo Rent A Car, with free one way car hire available within California.

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